chickenshop fancy dress and party supplies

We supply fancy dress, Halloween costumes, Christmas costumes, wigs, makeup, props, novelties and hats to thousands of satisfied customers in the UK and across the world.
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Fast and friendly service from a company with over ten years experience in the business

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Testimonials

The team behind Chickenshop take great pride in providing a fast and friendly service to our customers.

We have over ten years experiance in the fancy dress industry and now supply our customers directly from our own warehouse


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I am writing this email on the day i have received my order from yourselves of a Pirate Wench costume. feel it necessary to tell you how wonderful i feel your service has been. I have been searcheing for outfits for my hen night on the net, and to be honest i came across yours accidently, however, i am completely amazed at the prompt and quality service i have received and i thought i should let you guys know.

The costume arrived this morning (the morning after i confirmed the order) which i think was a fantastic turn around. I then opened the package to find my costume in a clothes protecter thing??!! whch was wonderful also. I then tried on my outfit and was so impressed with the design and quality, i was so happy and excited to wear it. I feel people are very quick to complain which is why i wanted to make the effort to compliment you on your company, its products and the service. Well done, i will recommend you to all my Pirate friends and i am sure we will use you again. Well done Guys and thank you

Rachael Lippmann - September 2007

 

Hi,
Just wanted to say a big thanks!! i recently ordered a load of bits for a halloween party i am having at my house - never had oen before and didtn know what to get or do etc..your website was very good without being commercial and how much money can you get based..... i have just ordered my outfit for the night form you, and im confident it will arrive with the same quality and suitability the other package did.

I will definately be recommending you to all my friends etc, especially the 100 people invited to my bash! kind regards and sincere thanks

Jaci Bennett - September 2007

 

Hi,
Just wanted to say a big thanks!! i recently ordered a load of bits for a halloween party i am having at my house - never had oen before and didtn know what to get or do etc..your website was very good without being commercial and how much money can you get based..... i have just ordered my outfit for the night form you, and im confident it will arrive with the same quality and suitability the other package did.

I will definately be recommending you to all my friends etc, especially the 100 people invited to my bash! kind regards and sincere thanks

Jaci Bennett - September 2007

 

Hi,
Just writing t o say Thank You for the high quality products we've received, which were packed extremely well and delivered in double fast time at a low price.

Debra Haggitt - August 2007

 

Hi,
I received my order for a mascot squirrel costume, last Thursday - 2 weeks before I expected it. I was impressed! I have to say, the costume is absolutely fantastic and totally exceeds my expectations. The quality and attention to detail is excellent.

Within an hour of delivery, we were 'playing' - as you can see from the attached photos... My school Manager, Aneta, is totally in with our 'new member of staff' and has no qualms about getting into the suit, any time she has the chance......

The squirrel is the symbol of my school and we are about to launch our leaflet promotion to attract new students for the next academic year. Nothing like this costume exists in this region and certainly nobody has been enterprising enough to use such methods to promote.

I'm sure our squirrel will be a huge hit on the streets of Rzeszow. I will order another squirrel in September from you - in time for another promotion at a trade fair in October. Thank you, sincerely. I am more than happy with my purchase. For sure, you will hear from me again soon.....

Sue Callow - August 2007

 

Hi
Just wanted to say thanks for such an excellent and friendly service. I received my order this morning less than 24hrs after placing it and £7 is very reasonable for online express delivery. You even stopped it going out for me when I phoned to add some extra items, all without any fuss which is more than can be said for some other companies. The quality of the products looks good for what I paid, so all in all very impressed. I think the website could do with some improvement though to make it easier to search and view products online but keep up the great customer service. Thanks,

James Gurd - August 2007

 

Many thanks for a prompt service we received the goods at 930am today ready for my daughters pirate day a school tomorrow. Thanks.

Carolyn McCall - June 2007

 

Dear Sirs
Have just received your order! Less than 24 hours of requesting for the outfit. Can I say that I will definitely use you in the future and would recommend your fantastic service. Kind regards,

Tracy Smith - June 2007

 

What fantastic service! I only ordered yesterday afternoon and received my goods this morning. Thank you very much. I will recommend you to my friends.

Gillian Wood - June 2007

 

Just to say thank you.I recieved my order this morning and myself and young son are over the moon with the bugs bunny and bunny costumes. thank you once again for your help.

Mrs Hazel Mcburnie - May 2007

 

Would just like to say how pleased i am with the service i recieved. The delivery of my items was fantastic. Would recommend anyone to shop with you. THANK YOU

Sheryl Green - May 2007

 

Many, many thanks for the very prompt delivery of my order. Fantastic service. Everyone else has a 6-8 week delivery time on this outfit - so many thanks again.

K. Hawthorn - May 2007

 

Thanks very much - fab customer service. If only all companies were like you. Helen

Helen Gibbons - April 2007

 

I placed an order for 2 chickens (well, tabards) at 9m on Thursday night and it has arrived this morning. I cannot believe what speedy service you have given me, thank you. The outfits are perfect and I shall be sure to spread the chickenworld word ! Thank you very much for such a wonderfully simple transaction Kind regards

Emma Bryan - March 2007

 

Can I say a great big thank you for a unbelievably fast delivery, like less than a day, and the perfect item for my next murder mystery character.You will certainly be in my favoutites from now on. Regards Jan

Jan Jones - March 2007

 

Hi Sophie,
Just to let you know, our order arrived this morning. Everything looks great, thank you for your help and prompt service. The Hen Party I am organising is in November so I will be back in touch soon. There are about 35 going up to now so will need plenty of stock! Regards Tracy

Tracy Greenwood - March 2007

 

Mr Alexander
Just a brief follow-up email to tell you how friendly and efficient Hazel was in dealing with my query this morning. It is a pleasure to know some companies still offer good, professional and efficient customer service - thank you

Nicola Musgrave - February 2007

 

Just a note to say thank you for your speedy service. We ordered yesterday a Legolas costume for our 5 year old and it arrived today, so many thanks for your excellent service. Best regards.

Steve Hall - February 2007

 

Would just like to say a big thank you for the speedy delivery in which I received my order. I needed a wig quickly and it arrived within 2 days. The prices are competitive and service great. There are lots of companies out there and it is difficult to choose sometimes but it was reassuring to read all the good reviews that that had been posted and I felt confident that my goods would arrive on time. It’s because of this that I’m now back on the site looking for more accessories for a forthcoming party.

Tracy Greenwood - February 2007

   

Thank you for my item it was received in good time and in excellent packaging. 10/10 for effort. Thank you for your service, all the best for the future,

James Ward - February 2007

   

I would like to say how pleased I am with your service, it was excellent, very quick delivery and perfect condition. I would like to thankyou and all your staff for delivering my black fairy wings for my 21st birthday party. I will definitely use you again and recommend you to all my friends. Many Thanks

Fiona Tointon - January 2007

   

Have received order of monkey suit. Excellent tracking service. Would recommend chicken shop again. Many thanks

Jacqui Bolam - January 2007

   

Just a quick email to thank you for your fantastic service, I only ordered my Darth Vader helmet yesterday at midday and it arrived this morning at 9:00am. The quality of the helmet is also superb, and it is ideal for me to run the London Marathon in. I will be ordering the rest of his costume in early February so for the time being thanks very much and look forward to using your company again very soon. Regards

Dean Locke - January 2007

   

Order received today, very impressive level of service, given the opportunity I will be recommending you to anyone and everyone . thank you.

Peter Songer - December 2006

   

Hi Hazel, many thanks .... just wanted to say thankyou for everything Its the first time ive used chickenshop and i have been really impressed with the service and speed i have received - i will definatley recommend you to all i know!

Lisa - December 2006

   

Just a note to say thankyou for your fast delivery! Im not at work today so ive blacked out one of my teeth and im sporting my new pirate hat just received in the post this morning. I doubt i'll take it off! Theyre for New Year really im not just nuts! Merry Xmas and Happy New Year!

Lisa Milsom - December 2006

   

Received the order this morning. Very impressed with your excellent customer service, fast delivery & quality item. Will not hesitate to recommend you to family & friends. Many thanks

Jo Pawson - December 2006

   

Many thanks for the exceptionally speedy delivery of the item we purchased from you (we received it yesterday, and only ordered it over the weekend). The item (a santa suit) is excellent, just right for a school play. It has been a pleasure doing business with you Best Regards

Mr M Massam - December 2006

   

Hi, I just recieved an Elf costume from you this morning which I ordered online at your web site just this Thursday. I would just like to take this opportunity thank you for the fast service and delivery you provided to get the costume delived to me in time for my daughters play this comming Monday. A1. Thank you.

Christopher Morris - December 2006.

   

Thanks for fantastic service! Costume received 1 day after dispatch and little daughter delighted Thank you!

Pamela Kingsland - November 2006

   

Dear Mr Alexander
Thank you for the lovely Santa suit you sent us recently. We are very pleased with it. The quality looks good and we have all had fun trying on the hairy things! We had to return a very disappointing suit bought from another company so we were particularly pleased to receive yours.

Best wishes Mary Wiggins - November 2006

   

I just wanted to drop you a quick line to say I was more than surprised when my order was delivered today just 3 working days after placing my order on Monday evening. In this day and age people are quick to complain about service or products but not so quick to praise when it is deserved. Please pass on my thanks to all involved in shipping my items out so promptly and I will certainly be recommending my friends.

Thank again, from a very satisfied customer (aka Sue) - November 2006

   

Dear Chickenshop,
Thank you for your excellent service. I only made a small purchase and not only were you competitive on price but the goods arrived within two days and were very well packaged. If only everybody I buy things from using the internet was as good as this I would be very pleased but at the moment I view your service as setting the standard! If I need to buy goods like this again I will definitely come to you first and thank you once again.

Regards, Mike Clarke - November 2006

   

Just to say, how impressed I was with my order purchased from yourselves and for the efficient delivery service. I placed an order on Sunday last, and it was with me first thing this morning (Wed). I have no hesitation in using you again and will certainly recommend your site to all my friends. Thank you so much. The children will love dressing up in their pirate costumes for their 7th birthday party this Saturday.

Regards Mrs Taylor - November 2006

 

I would like to thanks you for your very prompt service in dealing with my recent order, it is nice to know that customer is still a priority with some of the better companies.

Jayne Kelly - October 2005

   

Thank You very much for getting back to me and dealing with my order so quickly. We have been let down by another supplier and you have saved our bacon. Thanks Again! Paul

Paul Crudgington - August 2005

   

We would just like to say what superb service you provided, we ordered on Wednesday and the wig arrived yesterday morning thank you. Regards Chris Clarke

Chris Clarke - August 2005

   

dear sirs, i wish to inform you of an incident earlier today. i ordered a childs costume via your site. later in the day a representative called jackie phoned me to say the size was actually out of stock. she then took the childs measurements from and phoned me back again and was able to advise me as to a suitable alternative. in general conversation i mentioned another item i was having trouble locating. she then phoned around and told me this item was actually listed in the christmas section and assisted me over the phone while i placed a further order for £121.00. this was obviously custome you would not have received if this lady had not been do dilligent in her efforts. throughout all my questions she was pleasent and helpful and even managed to advise me on some lines for halloween and christmas. then she gave me a 10% discount. What service!! I will definately be using your company again, but really felt that in todays climate where a lot of sales representatives give the impression of not caring about service this lady deserves a big thankyou.

Sheryl A Hodgins - Manager Avery Lodge Residential Home - August 2005

   

Dear Sirs,
I just wanted to express my appreciation to the member of your staff for the extremely efficient way in which she dealt with my enquiry whether it might be possible to get some of the shipping cost of my order refunded, as the shippers had messed about at this end, and missed the date by which I wanted the goods. She achieved the refund not only of part, but of all the cost, and then apologised to me at not having got back more promptly, having done it in a world record 24 hours! That is service. Congratulations and thanks.

Alan Livingstone-Smith Founder and President, Amis des Danses du Monde (mainly Scottish dancing in deepest France!) August 2005

   

am emailing to say a huge THANK YOU to you for delivery my order so quickly. It is the first time I have used your service and I will definitely recommend you to all my friends who will use you all the time (we're low budget film makers!). I am astonished how quickly you were able to deliver and everything is exactly what I imagined.

Nicola Evans The ILC Group The Props Building, Pinewood Studios - June 2005

   

Thank you for the great service. Products arrived the day you told me & well packaged. Great del great service Well done I know where I will be shopping in the future

Hugh Mann - June 2005

   

I just wanted to say how brilliant your service has been ! I placed an order with you yesterday....and the package arrived this morning. All in one piece and all exactly what I wanted. I found your web site really easy to follow and found some really interesting things on it! The service on the phone was very good too. Thank you very much.... I will definately be coming back to you and will certainly be recommending you!!

Sarah Malandrino - April 2005

   

Hi Chickenshop! Just wanted to THANK YOU very much indeed for the speedy and prompt service ... my parcel of two jesters hats and one medieval hat just arrived and I am so grateful for such a terrific despatch of my order. Just to put you in the picture I'm making costumes for a school play and was beginning to panic about getting those hats above done and finally decided to see what was available via the internet. I really did not expect them to come in time so THANK YOU again for enabling me to tick some items off my "to do" list! Am now busy covering them so they match my outfits but at least the job is half done! Will certainly consider you again and will spread the word about your site.

Many thanks Debbie Rock. - March 2005

     

Thanks for getting our wigs to us nice and quickly (order PF88NJ10010285). As you can see from the picture they were put to good use for Comic Relief and helped us to raise £500 by dressing up as KISS for the day!

Paul, Editor KISSin' UK - March 2005

   

Dear Sir/Madam Following our conversation of yesterday late afternoon regarding the above order. I spoke to a very helpful lady on the telephone as I had been sent a Medieval Knight costume instead of the Pirate Captain I had ordered. She arranged on the spot for the correct costume to be sent to me via special delivery as my son has a pirate party to attend tomorrow afternoon.

I am very pleased to let you know that I have today received the pirate costume and just wanted to let you know that it had arrived in time. I would like to thank the lady in question and your company for its efficient service. I will definitely be recommending you to all my friends. Thank you once again and I will or course return the incorrect costume by return of post.

Mrs V Bierton - January 2005

   

A great big thank you, for the prompt delivery of the unicorn outfit. My heart sank when my 8 year old chose this part in her drama club Summer play, as I am not too handy with a needle and thread! I searched on the internet, never dreaming I'd find such an outfit! You have saved me from hours of dread.. and I can really look forward to the play now! Ellie loves it. I shall definately recommend you to friends. Many thanks.

Janet Wright - May 2004

   

I received my order this morning.Many,many thanks.That has to be the quickest delivery I've ever had. Thank you,

L.HUNTER May 2004

   

What amazing service! Tell the boss to give you a pay rise, if you're the boss, treat yourself to a day off! Ta

Ruth McAndrew - Febuary 2003

 

Help Us To Help You

We take our customer care seriously at chickenshop.co.uk Ltd but even with the best intentions things can go wrong. You can help us provide you with a great service.

If you have a deadline for your goods please use the box provided during checkout to let us know the date. If we cannot make that date for any reason we will always contact you.


Please supply us with an e-mail address and a telephone number where you can be contacted during the day. We may need to contact you if we think your order may be delayed or if we cannot ship the order for any reason.

Choose a shipping option that will insure that the delivery company will deliver your goods in time. First class post takes 3 to 5 days from the time we ship your goods. This does not include weekends and public holidays. Express delivery delivers goods the day after we ship your order. Most orders on express are delivered within two days of ordering (not including weekends or public holidays). If you require your order urgently next day we suggest you give us a call to check stock availability and place your order by 2pm.

Try and order at a early date as possible before your event. We ship out all parcels as quickly as we can but mistakes can occur, deliveries can be delayed, goods can be damaged and parcels can be lost.

If you are concerned about the arrival of your package check your e-mail we may have tried to contact you. Do not leave it until the day of your event before you contact us. We can track all parcels shipped from our warehouse but if the parcel is lost we cannot rectify the situation on the day of your event.

All orders shipped from our warehouse need to be signed for. You must give us an address for delivery where someone will be available to sign for the package. If no one is going to be available during the day to take your package you can opt to choose an alternative address for delivery. This can be to your work address, a nieghbour, a friend or a relative.

Once the order has been dispatched from our warehouse it is the customers responsibility to receive delivery of the package. If a package is returned to us because it could not be delivered or was refused at the point of delivery we will refund the cost of the goods minus the carriage charge and the charge levied on us for the return of the goods. If, after the order has left our warehouse, you decide that you do not want the goods it is better to take delivery of the package and then return it to us. This is a cheaper alternative to refusing the package. We are charged £14.00 to have the goods returned and this cost will be deducted from any refund due.

Although it is the responsibility of the customer to take delivery of his/her order we will always intervene and help in any dispute between our customer and the couriers.

 
 
If you are unsure of anything please take a look at our terms and conditions or/and delivery terms. If you are still unsure give us a call. We will be pleased to help you. If you wish to e-mail us you will find the e-mail addresses for each department on the contacts page.
 

 

Chickenshop.co.uk Ltd, 222 High Street Kirkcaldy, Fife, KY1 1JT
Telephone 01592 642377 Fax 01592 641782